Last updated: August 2026
1. Who We Are
MelodyNest ("we", "us", "our") operates this online store. For any privacy-related questions, contact us at privacy@melodynest.example.
2. Information We Collect
- Order information: name, email address, billing address, and payment details (processed securely by our payment provider; we do not store full card numbers).
- Account information: email address and order history, if you create an account.
- Usage data: pages visited, browser type, and device information, collected via cookies and analytics tools.
- Marketing preferences: your email address, if you subscribe to our newsletter.
3. How We Use Your Information
- To process and deliver your digital purchases
- To communicate with you about your order or support requests
- To send marketing emails, if you've opted in (you can unsubscribe at any time)
- To improve our store and product offerings
- To comply with legal obligations
4. Legal Basis for Processing (GDPR)
For customers in the European Economic Area, we process personal data on the basis of contract performance (fulfilling your order), legitimate interest (improving our services), consent (marketing emails), and legal obligation (tax and accounting records).
5. Data Sharing
We share data only with service providers necessary to run our store — such as our payment processor, email service provider, and hosting platform (Shopify). We do not sell your personal information.
6. Data Retention
We retain order data for as long as required by tax and accounting law, and account data for as long as your account remains active.
7. Your Rights
Depending on your location, you may have the right to access, correct, delete, or export your personal data, and to object to or restrict certain processing. To exercise these rights, contact privacy@melodynest.example.
8. Cookies
We use cookies to operate the store (e.g. cart functionality) and, with your consent, for analytics and marketing. You can control cookies through your browser settings.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.